Fairfield Inn & Suites Chattanooga South/East Ridge

Cleanest place I have been in in years.

Had a room next to a boiler room and it was very noisy at times.

Easy to get to and the staff were wonderful and helpful!

For the price, you hey what you need while traveling. Hard to beat that.

friendly staff-clean throughout-rooms very clean

Standard conditions for this hotel chain. Room and facilities as expected.

We left our travel pillow in our room and returned 5 hours later to claim it. The front desk person advised that the room has been cleaned and we could not go to the room to claim it. After some unfriendly discussions, he told us that "ALL pillows" are washed every day. Both my wife and I are seasoned travelers and never knew that "Pillows" are washed every day. When asked if he meant the pillow cases he stated no, the actual pillow itself. I see this as very unprofessional customer service and would recommend travelers stay away from this particular hotel if they expect trusted hotel management.

Bathroom was the nicest I have seen a hotel room, breakfast was great along with the staff. Very clean hotel.

Have paid less money for larger rooms, needs a table with chairs in room besides a desk (in my opinion). Dim lit parking lot around back of hotel.

nice clean pool/ hot tub

need softer beds out of water in exercise room

Getting to run the 5k and all the people I got to meet.

Ashley not being by my side as I suppose that is still who I am supposed to wait on and us become a In God we trust country again and the devil to take it's place for it's thousand years and just so much more of the story that God has allowed to come in and out of my life.

Hotel is right off the interstate. Close to restaurants and gas stations. Very clean, comfy and nicely decorated. I would stay again.

It was confusing on how to access the wi-fi. I just finally gave up on it after wasting at least 30 minutes of my life.

overall, everything was really great! The location was convenient, love that it had indoor pool for the kids and free breakfast.

there were no towels at the pool, so we didn't swim, they should check on that and replenish. The king bed was really skimpy having only 3 full size pillows, but we asked for more and had no problem getting them.

Staff, comfort of room, breakfast, location

Staff was very helpful and made sure we did not need anything.

There was nothing we didn't like!

The ice machine wasn t working right. I had go to 2nd floor to get ice.

I booked this hotel on Booked.net, but when I arrived, they did not have my reservation. When I called Booked.net, they had my reservation under another person's name.

The people at the front desk were extremely happy and helpful. The rooms were clean and the breakfast wasn't bad.